How To Fix FKK_SEPA018 - Bank &1 has IBAN &2, no suitable mandate, e.g. has mandate &3 IBAN &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_SEPA - FI-CA: SEPA Mandate Management

• Message number: 018

• Message text: Bank &1 has IBAN &2, no suitable mandate, e.g. has mandate &3 IBAN &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_SEPA018 - Bank &1 has IBAN &2, no suitable mandate, e.g. has mandate &3 IBAN &4 ?

  The SAP error message FKK_SEPA018 indicates that there is an issue with the SEPA (Single Euro Payments Area) mandate related to a bank account. Specifically, the error message states that the specified bank (Bank &1) has an IBAN (International Bank Account Number) &2, but there is no suitable mandate available. It also mentions that there is an existing mandate (mandate &3) associated with a different IBAN (&4).
  Cause:
  
  Missing Mandate: The primary cause of this error is that there is no valid SEPA mandate for the specified IBAN. A mandate is required for direct debit transactions, and it must be linked to the correct bank account.
  Incorrect IBAN: The IBAN provided may not match the one associated with the existing mandate. This can happen if the customer has multiple bank accounts or if there was a data entry error.
  Inactive Mandate: The mandate might be inactive or expired, which means it cannot be used for transactions.
  Configuration Issues: There may be configuration issues in the SAP system regarding the handling of SEPA mandates.
  
  Solution:
  
  Check Mandate Status: Verify if there is an active mandate for the specified IBAN. You can do this by checking the mandate records in the SAP system.
  Create a New Mandate: If no suitable mandate exists, you may need to create a new SEPA mandate for the customer with the correct IBAN.
  Update Existing Mandate: If there is an existing mandate that is linked to a different IBAN, consider updating the mandate to reflect the correct IBAN or creating a new mandate for the correct account.
  Review Customer Data: Ensure that the customer’s bank details are correctly entered in the system, including the IBAN and any other relevant information.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific steps on how to manage SEPA mandates in your version of SAP.
  
  Related Information:
  
  SEPA Mandates: Understand the concept of SEPA mandates, which are agreements between a debtor and a creditor that authorize the creditor to collect payments from the debtor's bank account.
  IBAN Format: Familiarize yourself with the correct format of IBANs, as they vary by country and must be validated.
  SAP Configuration: Review the configuration settings in SAP related to payment processing and mandates to ensure they are set up correctly.
  Transaction Codes: Use relevant transaction codes in SAP to manage customer accounts, mandates, and payment processing (e.g., FKKMA, FKKOP, etc.).
  
  By addressing the above points, you should be able to resolve the FKK_SEPA018 error and ensure that the necessary mandates are in place for processing payments.