FKK_RTP043 - 16: Payment order created, rejected, and return created

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 043

• Message text: 16: Payment order created, rejected, and return created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP043 - 16: Payment order created, rejected, and return created ?

  The SAP error message FKK_RTP043 indicates that a payment order has been created but was subsequently rejected, leading to the creation of a return. This error typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and payments.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  
  Incorrect Payment Details: The payment order may have incorrect or incomplete information, such as invalid bank account details or payment amounts that do not match the expected values.
  
  
  Customer Account Issues: There may be issues with the customer account, such as the account being blocked for payments or having insufficient funds.
  
  
  Payment Method Configuration: The payment method used may not be configured correctly in the system, leading to rejection.
  
  
  Bank Rejections: The bank may have rejected the payment due to various reasons, such as account closure, insufficient funds, or other compliance issues.
  
  
  Technical Issues: There could be technical issues in the SAP system or with the integration to the banking system.
  
  
  Solution:
  To resolve the FKK_RTP043 error, you can take the following steps:
  
  
  Check Payment Order Details: Review the payment order details for accuracy. Ensure that all required fields are filled out correctly and that the payment amount matches the expected value.
  
  
  Review Customer Account Status: Check the status of the customer account involved in the payment. Ensure that it is not blocked and that there are no outstanding issues.
  
  
  Verify Payment Method Configuration: Ensure that the payment method used is correctly configured in the system. Check the settings for the payment method in the SAP configuration.
  
  
  Consult Bank Statements: If the payment was rejected by the bank, consult the bank statements or contact the bank to understand the reason for the rejection.
  
  
  Reprocess the Payment: After addressing any identified issues, you may need to reprocess the payment order. This can involve creating a new payment order or adjusting the existing one.
  
  
  Check for Technical Issues: If the problem persists, check for any technical issues in the SAP system or with the integration to the banking system. This may require assistance from your IT department or SAP support.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes such as FPL9 (Display Payment Order) or FPL1 (Create Payment Order) to manage payment orders.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to payment orders and rejections.
  Documentation: Refer to SAP documentation for detailed information on payment processing in the FI-CA module.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in the FI-CA module for further assistance.