FKK_RTP041 - 13: Payment order created, bank has rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 041

• Message text: 13: Payment order created, bank has rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP041 - 13: Payment order created, bank has rejected ?

  The SAP error message FKK_RTP041 with the description "Payment order created, bank has rejected" typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules when a payment order is processed but is rejected by the bank. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Incorrect Bank Details: The bank account information provided in the payment order may be incorrect or incomplete.
  Insufficient Funds: The account from which the payment is being made may not have sufficient funds to cover the payment.
  Bank Restrictions: The bank may have restrictions on the type of transactions that can be processed, such as limits on certain types of payments or accounts.
  Invalid Payment Method: The payment method used may not be valid or accepted by the bank.
  Technical Issues: There may be technical issues with the bank's systems or with the integration between SAP and the bank.
  Regulatory Compliance: The payment may not comply with regulatory requirements, leading to rejection by the bank.
  
  Solutions:
  
  Verify Bank Details: Check the bank account details in the SAP system to ensure they are correct and complete. This includes the account number, bank identifier code (BIC), and any other relevant information.
  Check Account Balance: Ensure that there are sufficient funds in the account to cover the payment.
  Contact the Bank: Reach out to the bank to understand the reason for the rejection. They may provide specific details that can help resolve the issue.
  Review Payment Method: Ensure that the payment method used is valid and accepted by the bank. If necessary, update the payment method in the SAP system.
  Check for Technical Issues: Investigate any potential technical issues that may be affecting the payment processing. This may involve checking logs or consulting with IT support.
  Compliance Review: Ensure that the payment complies with all relevant regulations and requirements.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like F110 (Automatic Payment Transactions) to review payment runs and their statuses.
  Logs and Monitoring: Check the payment logs in SAP for any additional error messages or warnings that may provide more context about the rejection.
  Documentation: Refer to SAP documentation or support notes related to payment processing and bank integration for further guidance.
  
  If the issue persists after following these steps, it may be beneficial to consult with SAP support or your organization's SAP functional team for more in-depth troubleshooting.