FKK_RTP044 - 17: Payment order created, rejected, and return posted

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 044

• Message text: 17: Payment order created, rejected, and return posted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP044 - 17: Payment order created, rejected, and return posted ?

  The SAP error message FKK_RTP044 indicates that a payment order has been created but was subsequently rejected and returned. This error typically arises in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and payment processing.
  Cause:
  The error can occur due to several reasons, including but not limited to:
  
  
  Incorrect Payment Details: The payment order may have incorrect or incomplete details, such as invalid bank account information or payment amounts that do not match the expected values.
  
  
  Customer Account Issues: There may be issues with the customer account, such as the account being blocked for payments or having insufficient funds.
  
  
  Payment Method Configuration: The payment method used may not be configured correctly in the system, leading to rejection by the bank.
  
  
  Bank Rejections: The bank may reject the payment order due to various reasons, such as account closure, insufficient funds, or other compliance issues.
  
  
  Technical Issues: There could be technical issues in the SAP system or with the integration to the banking system that prevent successful processing.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Payment Order Details: Review the payment order for any discrepancies in the payment details, such as the amount, bank account number, and payment method.
  
  
  Review Customer Account Status: Ensure that the customer account is active and not blocked for payments. Check for any outstanding issues that may prevent payment processing.
  
  
  Verify Payment Method Configuration: Ensure that the payment method used is correctly configured in the system. This includes checking the settings for the payment method in the SAP configuration.
  
  
  Consult Bank Feedback: If the payment was rejected by the bank, consult the bank's feedback or rejection reason. This information can often be found in the payment processing logs or reports.
  
  
  Reprocess Payment: After addressing any identified issues, you may need to reprocess the payment order. This can involve creating a new payment order or adjusting the existing one.
  
  
  Check for Technical Issues: If the problem persists, check for any technical issues in the SAP system or with the integration to the banking system. This may involve consulting with your IT department or SAP support.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes such as FBL5N (Customer Line Item Display) or F110 (Automatic Payment Transactions) to review payment details and statuses.
  SAP Notes: Check SAP Notes for any known issues or patches related to the FKK_RTP044 error message.
  Documentation: Refer to SAP documentation for detailed information on payment processing in the FI-CA module.
  
  If the issue continues after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.