How To Fix FKK_RTP021 - Unable to repeat payment &3 to cash desk &1/&2 (payment category &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 021

• Message text: Unable to repeat payment &3 to cash desk &1/&2 (payment category &4)

What causes this issue?

You cannot repeat the posting of payment &v3& again.
If a payment has one of the following statuses, it is possible to repeat
the posting:
@VV@,,01,,Created, not yet processed
@VV@,,05,,Error occurred during processing
@VV@,,06,,Credit card authorization rejected
@VV@,,10,,Payment Order Created, Bank Not Yet Informed
@VV@,,12,,Payment Order Created, Bank Has Confirmed
@VV@,,13,,Payment Order Created, Bank Has Rejected
@08@,,15 ,,Payment Order Created, Confirmed, and Payment Posted
@VV@,,16,,Payment Order Created, Bank Has Rejected, Return Created
@VV@,,20,,Payment Posted, Bank Not Yet Informed
@08@,,22,,Payment Posted, Bank Has Confirmed
@VV@,,23,,Payment Posted, Bank Has Rejected
@VV@,,26,,Payment Posted, Bank Has Rejected, Return Created
Using event 6232, you can also make it possible for payments with a
different status (such as, payments with status 07, 11, or 21) to be
repeated. For more information, see the documentation for the function
module <DS:FU.FKK_SAMPLE_6232>FKK_SAMPLE_6232</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP021 - Unable to repeat payment &3 to cash desk &1/&2 (payment category &4) ?

  The SAP error message FKK_RTP021 indicates that there is an issue with repeating a payment to a cash desk. This error typically arises in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where payments are processed.
  
  Cause:
  The error message FKK_RTP021 can occur due to several reasons, including:
  
  Payment Already Processed: The payment you are trying to repeat has already been processed, and the system does not allow repeating it.
  Incorrect Payment Category: The payment category specified may not be valid for the cash desk or the transaction type.
  Cash Desk Configuration: There may be issues with the configuration of the cash desk, such as it being closed or not set up to accept repeated payments.
  Data Inconsistencies: There may be inconsistencies in the data related to the payment or cash desk, such as missing or incorrect entries in the database.
  Authorization Issues: The user may not have the