FKK_RTP014 - No return reason entered for returns lot

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 014

• Message text: No return reason entered for returns lot

What causes this issue?

No return reason is entered for the returns lot.

System Response

You cannot create the returns lot.

How to fix this error?

Determine the return reason at <DS:FU.FKK_SAMPLE_6207>event 6207</>
using one of the following options:
Direct determination of a return reason (field RLGRD)
Determination of a return reason of the house bank (field RLHBK) with
subsequent derivation of the return reason using table
<DS:SIMG._FICABTRE_TFK045D>TFK045D</>

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP014 - No return reason entered for returns lot ?

  The SAP error message FKK_RTP014 indicates that there is no return reason entered for a returns lot in the context of contract accounts receivable and payable (FI-CA). This error typically occurs when you are trying to process a return transaction, but the system requires a return reason to be specified for the returns lot.
  Cause:
  
  Missing Return Reason: The primary cause of this error is that the return reason has not been defined or entered in the system for the specific returns lot you are trying to process.
  Configuration Issues: There may be configuration settings in the system that require a return reason for processing returns, and these settings may not have been properly set up.
  Data Entry Error: The user may have overlooked entering the return reason during the transaction process.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Enter Return Reason:
  
  Navigate to the transaction where you are processing the return.
  Look for the field where the return reason can be entered.
  Select or enter a valid return reason that corresponds to the return lot you are processing.
  
  
  
  Check Configuration:
  
  If you have the necessary authorizations, check the configuration settings in the SAP system related to returns processing.
  Ensure that the return reasons are defined in the system and that they are correctly linked to the returns lot.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help files related to returns processing in FI-CA to understand the requirements for return reasons.
  
  
  
  User Training:
  
  If this error is occurring frequently, consider providing additional training to users on how to properly enter return reasons during the returns process.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP FI-CA that deal with returns processing, such as FPL9 (Display Document) or FPL1 (Create Document).
  Return Reasons: Understand the different return reasons that can be configured in your system and their implications on financial reporting and customer accounts.
  SAP Notes: Check for any SAP Notes related to the error message FKK_RTP014, as there may be patches or updates that address known issues.
  
  By following these steps, you should be able to resolve the error and successfully process the returns lot in SAP.