How To Fix FKK_RTP013 - Returns lot possible either only for payment or only for payment order

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 013

• Message text: Returns lot possible either only for payment or only for payment order

What causes this issue?

A returns lot for real-time payments has to contain either a payment
document or a payment order. It is an error if neither a payment
document nor a payment order is transferred. It is also an error if both
a payment document and a payment order are transferred.
In the current situation, the following values were transferred:
Payment document: &V1&
Payment order: &V2&

System Response

Processing is canceled and you cannot create the returns lot.

How to fix this error?

INCLUDE FICA_NA_OSS_1 OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP013 - Returns lot possible either only for payment or only for payment order ?

  The SAP error message FKK_RTP013 indicates that there is an issue with the processing of returns in the context of payment or payment orders. This error typically arises in the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules when trying to process a return lot that is not correctly configured for the type of transaction being executed.
  Cause:
  The error message FKK_RTP013 usually occurs due to one of the following reasons:
  
  
  Incorrect Return Lot Configuration: The return lot may be configured to handle either payments or payment orders, but not both. If you are trying to process a return that does not match the configuration, this error will be triggered.
  
  
  Mismatch in Transaction Type: The transaction you are trying to execute (e.g., a payment return) does not align with the type of return lot that is being used.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the return lot, such as missing or incorrect entries in the configuration tables.
  
  
  Solution:
  To resolve the error FKK_RTP013, you can take the following steps:
  
  
  Check Return Lot Configuration:
  
  Go to the configuration settings for return lots in your SAP system.
  Ensure that the return lot you are trying to use is configured to handle the type of transaction you are processing (either payment or payment order).
  
  
  
  Review Transaction Type:
  
  Verify that the transaction type you are trying to execute matches the return lot configuration.
  If necessary, create a new return lot that is configured to handle both payment and payment orders.
  
  
  
  Data Validation:
  
  Check for any inconsistencies in the data related to the return lot.
  Ensure that all necessary entries are correctly maintained in the relevant tables.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on configuring return lots and handling payment returns.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FPAY (for payment processing) or FPL9 (for payment lot processing) to manage payment returns.
  Configuration Path: The configuration for return lots can typically be found under the following path in the SAP menu: SPRO > Financial Accounting > Accounts Receivable and Accounts Payable > Contract Accounts Receivable and Payable > Basic Functions > Payment Processing > Define Return Lots.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.