How To Fix FKK_RTP011 - Payment method could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 011

• Message text: Payment method could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP011 - Payment method could not be determined ?

  The SAP error message FKK_RTP011 ("Payment method could not be determined") typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that the system is unable to determine a valid payment method for processing a payment or transaction.
  Causes:
  
  Missing Configuration: The payment method may not be configured correctly in the system. This could include missing entries in the payment method configuration tables.
  Invalid Payment Method: The payment method specified in the transaction may not be valid or may not be applicable for the specific customer or transaction type.
  Customer Master Data: The customer master data may not have a valid payment method assigned, or the payment method may not be active.
  Transaction Type: The transaction type being processed may not support the payment method being used.
  Payment Method Determination Rules: The rules for determining the payment method may not be set up correctly,