FKK_RTP016 - Payment using virtual account and payment order: each excludes the other

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 016

• Message text: Payment using virtual account and payment order: each excludes the other

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP016 - Payment using virtual account and payment order: each excludes the other ?

  The SAP error message FKK_RTP016 indicates that there is a conflict between the payment method being used and the payment order or virtual account setup in the system. Specifically, it suggests that the system is trying to process a payment using both a virtual account and a payment order, which are mutually exclusive in this context.
  Cause:
  
  Payment Method Configuration: The payment method configured in the system may not support the simultaneous use of virtual accounts and payment orders.
  Transaction Setup: The transaction may have been set up incorrectly, leading to the system attempting to use both payment methods at the same time.
  Master Data Issues: There may be inconsistencies in the master data related to the customer or vendor accounts, particularly regarding payment terms and methods.
  System Configuration: The configuration settings in the SAP system for payment processing may not be aligned with the intended use of virtual accounts and payment orders.
  
  Solution:
  
  
  Review Payment Method Configuration:
  
  Check the configuration of the payment methods in the SAP system. Ensure that the payment method being used is compatible with either virtual accounts or payment orders, but not both.
  Adjust the payment method settings if necessary to ensure they align with your business processes.
  
  
  
  Check Transaction Details:
  
  Review the transaction details to ensure that only one payment method is being used. If a virtual account is being used, ensure that no payment order is being referenced, and vice versa.
  If both are needed, consider separating the transactions or adjusting the payment method.
  
  
  
  Master Data Review:
  
  Verify the master data for the customer or vendor accounts involved in the transaction. Ensure that the payment terms and methods are correctly set up and do not conflict with each other.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling virtual accounts and payment orders. This may provide insights into best practices and configuration settings.
  
  
  
  Testing:
  
  After making adjustments, conduct tests to ensure that the error does not recur. Monitor the transactions to confirm that they are processed correctly.
  
  
  
  Seek Support:
  
  If the issue persists after reviewing the above points, consider reaching out to SAP support or your internal SAP team for further assistance. They may provide additional insights or troubleshooting steps specific to your system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches that could resolve the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and F-28 (Post Incoming Payments) to understand how payments are processed in SAP.
  Documentation: Review SAP's official documentation on payment processing, virtual accounts, and payment orders for a deeper understanding of how these components interact.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.