FKK_PSP010 - Payment service provider repayment: Document &1 was informed.

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_PSP -

• Message number: 010

• Message text: Payment service provider repayment: Document &1 was informed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_PSP010 - Payment service provider repayment: Document &1 was informed. ?

  The SAP error message FKK_PSP010 typically relates to issues with the payment service provider (PSP) during the repayment process. This error indicates that a specific document (identified by the document number &1) was informed to the payment service provider, but there may be an issue with the processing of that document.
  Cause:
  
  Communication Issues: There may be a communication problem between SAP and the payment service provider, which could be due to network issues or incorrect configuration settings.
  Document Status: The document in question may not be in a status that allows for repayment processing. For example, it might be already processed, canceled, or in a locked state.
  Configuration Errors: Incorrect configuration settings in the payment service provider integration can lead to this error. This includes settings related to payment methods, payment types, or the PSP itself.
  Data Issues: There may be missing or incorrect data in the document that is being processed, such as invalid account information or payment details.
  
  Solution:
  
  Check Document Status: Verify the status of the document referenced in the error message. Ensure that it is in a state that allows for repayment processing.
  Review Configuration: Check the configuration settings for the payment service provider in SAP. Ensure that all necessary parameters are correctly set up.
  Network and Communication: Ensure that there are no network issues affecting communication with the payment service provider. Test the connection if necessary.
  Data Validation: Review the data associated with the document to ensure that all required fields are filled out correctly and that there are no discrepancies.
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context about the issue.
  Contact PSP Support: If the issue persists, consider reaching out to the support team of the payment service provider for assistance, as they may have insights into specific issues related to their service.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Documentation: Review the documentation for the payment service provider integration in SAP to ensure compliance with the required setup and processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.