FKK_PSP011 - &1 is not a returns reason for the payment service provider.

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_PSP -

• Message number: 011

• Message text: &1 is not a returns reason for the payment service provider.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_PSP011 - &1 is not a returns reason for the payment service provider. ?

  The SAP error message FKK_PSP011 typically indicates that there is an issue with the returns reason specified for a payment service provider (PSP) in the context of contract accounts receivable and payable (FI-CA). This error occurs when the returns reason provided does not match any of the valid returns reasons defined in the system for the specific payment service provider.
  Cause:
  
  Invalid Returns Reason: The returns reason specified in the payment processing does not exist or is not configured for the payment service provider being used.
  Configuration Issues: The payment service provider may not have the necessary returns reasons set up in the system.
  Data Entry Error: There may be a typographical error in the returns reason entered during the transaction.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the payment service provider in SAP.
  Verify that the returns reasons are correctly defined and that the specific returns reason you are trying to use is included in the list of valid reasons for that PSP.
  
  
  
  Update Returns Reason:
  
  If the returns reason is not valid, either update the transaction to use a valid returns reason or add the necessary returns reason to the configuration for the payment service provider.
  
  
  
  Data Validation:
  
  Ensure that the returns reason is entered correctly without any typographical errors.
  Cross-check the returns reason against the list of valid reasons in the system.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to payment service provider configuration and returns reasons for further guidance.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and data entry, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for payment service providers.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Exits or BAdIs: If custom logic is implemented, ensure that any user exits or BAdIs related to payment processing are functioning correctly.
  
  By following these steps, you should be able to resolve the error message FKK_PSP011 and ensure that the payment processing works as intended.