How To Fix FKK_PSP008 - No answer found for payment service provider document &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKK_PSP -

  • Message number: 008

  • Message text: No answer found for payment service provider document &1.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FKK_PSP008 - No answer found for payment service provider document &1. ?
    The SAP error message FKK_PSP008 indicates that there is no answer found for a payment service provider (PSP) document. This error typically occurs in the context of SAP Convergent Charging or SAP Convergent Invoicing when dealing with payment processing.
    Causes:
    
    Missing Configuration: The payment service provider may not be properly configured in the system. This includes missing settings for the payment method or the PSP itself.
    Document Status: The document related to the payment may not be in a status that allows for processing or may have already been processed.
    Communication Issues: There may be issues with the communication between SAP and the payment service provider, such as network problems or incorrect endpoint configurations.
    Data Inconsistencies: There may be inconsistencies in the data being sent to the PSP, such as incorrect document numbers or missing required fields.
    Timeouts: The request to the PSP may have timed out, leading to no response being received.
    
    Solutions:
    
    Check Configuration: Verify that

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