How To Fix FKK_ID_PT_SIGN312 -


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKK_ID_PT_SIGN - Digital Signature Portugal FI-CA/IS

  • Message number: 312

  • Message text:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FKK_ID_PT_SIGN312 - ?

    The SAP error message FKK_ID_PT_SIGN312 typically relates to issues in the Contract Accounts Receivable and Payable (FI-CA) module, particularly concerning the processing of payment transactions or account statements. This error can occur due to various reasons, such as incorrect configuration, missing data, or issues with the payment processing logic.

    Cause:

    1. Incorrect Configuration: The error may arise from incorrect settings in the FI-CA configuration, such as payment terms, account settings, or document types.
    2. Missing Data: Required data for processing the transaction may be missing or incomplete, such as customer master data or payment information.
    3. Inconsistent Data: There may be inconsistencies in the data related to the contract accounts or payment processing.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.

    Solution:

    1. Check Configuration: Review the configuration settings in the FI-CA module to ensure that all necessary parameters are correctly set up. This includes payment terms, account settings, and document types.
    2. Verify Data: Ensure that all required data is present and correct. Check the customer master data and any related documents for completeness.
    3. Review Transaction Logic: If the error occurs during a specific transaction, review the logic and data flow for that transaction to identify any discrepancies.
    4. Authorization Check: Ensure that the user has the necessary authorizations to perform the action. If not, work with your SAP security team to grant the required permissions.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
    6. Debugging: If the issue persists, consider debugging the transaction to identify the exact point of failure. This may require assistance from a technical consultant.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for the FI-CA module for detailed information on configuration and troubleshooting.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Support Tickets: If the issue cannot be resolved internally, consider raising a support ticket with SAP for further assistance.

    If you have specific details about the context in which the error occurs, that information could help in providing a more tailored solution.

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