How To Fix FKK_ID_PT_SIGN310 -


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKK_ID_PT_SIGN - Digital Signature Portugal FI-CA/IS

  • Message number: 310

  • Message text:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FKK_ID_PT_SIGN310 - ?

    The SAP error message FKK_ID_PT_SIGN310 typically relates to issues in the Contract Accounts Receivable and Payable (FI-CA) module, particularly concerning the processing of payment transactions or account statements. This error can occur due to various reasons, such as incorrect configuration, missing data, or issues with the payment processing logic.

    Cause:

    1. Missing or Incorrect Data: The error may arise if there are missing or incorrect entries in the relevant master data or transaction data.
    2. Configuration Issues: Incorrect settings in the FI-CA configuration can lead to this error. This includes settings related to payment processing, account determination, or document types.
    3. Inconsistent Data: If there are inconsistencies in the data related to the customer accounts or payment documents, it can trigger this error.
    4. Authorization Issues: Sometimes, the error can be due to insufficient authorizations for the user trying to perform the transaction.

    Solution:

    1. Check Master Data: Verify that all relevant master data (customer accounts, contract accounts, etc.) is complete and correctly configured.
    2. Review Configuration: Go through the FI-CA configuration settings to ensure that they are set up correctly. Pay special attention to payment processing settings and document types.
    3. Data Consistency Check: Run consistency checks on the data to identify any discrepancies that may be causing the error.
    4. Authorization Check: Ensure that the user has the necessary authorizations to perform the transaction that is generating the error.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
    6. Debugging: If you have access to development tools, you can debug the transaction to identify the exact point of failure and gather more information about the error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in FI-CA, such as FPL9 (Payment Run) or FPAR (Account Statement).
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Review SAP documentation related to FI-CA for detailed information on configuration and troubleshooting.

    If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.

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