How To Fix FKK_ID_PT_SIGN210 - Incomplete Digital Signature data for doc. &1 , value &2 is initial

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ID_PT_SIGN - Digital Signature Portugal FI-CA/IS

• Message number: 210

• Message text: Incomplete Digital Signature data for doc. &1 , value &2 is initial

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ID_PT_SIGN210 - Incomplete Digital Signature data for doc. &1 , value &2 is initial ?

  The SAP error message FKK_ID_PT_SIGN210 indicates that there is an issue with the digital signature data for a document in the SAP system. Specifically, the message states that the digital signature data is incomplete, and it points out that a certain value (denoted as &2) is initial (i.e., it has not been set or is empty).
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Digital Signature Data: The document in question does not have the required digital signature data populated. This could happen if the document was not properly processed or if there was an error during the signing process.
  Configuration Issues: There may be issues with the configuration of the digital signature settings in the SAP system, leading to incomplete data being generated or stored.
  Data Corruption: There could be corruption in the data related to the digital signature, which prevents the system from retrieving the necessary information.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Document Status: Verify the status of the document that is causing the error. Ensure that it has been processed correctly and that all required fields are filled out.
  
  
  Review Digital Signature Configuration: 
  
  Go to the configuration settings for digital signatures in your SAP system. Ensure that all necessary parameters are correctly set up.
  Check if the digital signature service is properly configured and operational.
  
  
  
  Reprocess the Document: If the document is incomplete, try to reprocess it. This may involve re-signing the document or ensuring that all necessary data is filled in before processing.
  
  
  Check for Updates or Patches: Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, issues like these are resolved in newer versions or patches.
  
  
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be known issues and recommended solutions.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to digital signatures and document processing in SAP, such as SICF for service activation or SPRO for configuration.
  Documentation: Review SAP documentation on digital signatures to understand the requirements and configurations needed for proper functionality.
  User Roles and Authorizations: Ensure that the user attempting to process the document has the necessary authorizations to access and modify digital signature data.
  
  By following these steps, you should be able to identify and resolve the issue related to the FKK_ID_PT_SIGN210 error message in your SAP system.