How To Fix FKK_ID123 - Direct debit instructions rejected by the bank

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ID - Message class for FI-CA country specific development

• Message number: 123

• Message text: Direct debit instructions rejected by the bank

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ID123 - Direct debit instructions rejected by the bank ?

  The SAP error message FKK_ID123 indicates that direct debit instructions have been rejected by the bank. This can occur for various reasons, and understanding the cause is essential for resolving the issue. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Incorrect Bank Details: The bank account information provided for the customer may be incorrect or incomplete.
  Insufficient Funds: The customer's account may not have sufficient funds to cover the direct debit amount.
  Bank Rejection: The bank may have specific rules or restrictions that led to the rejection of the direct debit instruction.
  Invalid Mandate: The direct debit mandate may not be valid or may have expired.
  Technical Issues: There could be technical issues either on the SAP side or with the bank's processing system.
  Customer Dispute: The customer may have disputed the direct debit, leading to a rejection.
  
  Solutions:
  
  Verify Bank Details: Check the customer’s bank account information in the SAP system to ensure it is accurate and complete.
  Check Customer Funds: Confirm with the customer that there are sufficient funds in their account to cover the direct debit.
  Review Mandate Status: Ensure that the direct debit mandate is valid and has not expired. If it has, you may need to obtain a new mandate from the customer.
  Contact the Bank: Reach out to the bank to understand the specific reason for the rejection. They may provide insights or additional information.
  Reprocess the Direct Debit: After resolving any issues, you may need to reprocess the direct debit instruction in SAP.
  Customer Communication: Inform the customer about the rejection and any actions they need to take, such as updating their bank details or ensuring sufficient funds.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FPAY1 (for processing payments) or FPL9 (for payment run) to manage direct debits in SAP.
  Logs and Reports: Check the payment logs and reports in SAP to gather more details about the rejected direct debit.
  SAP Notes: Look for relevant SAP Notes or documentation that may provide additional troubleshooting steps or updates related to direct debit processing.
  User Roles: Ensure that the user has the necessary permissions to view and manage direct debit instructions.
  
  By addressing the underlying cause of the error and following the appropriate solutions, you can resolve the issue and ensure successful processing of direct debit instructions in SAP.