How To Fix FKK_EBPP_SERVICE055 - Currency of item and payment currency must not differ

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_EBPP_SERVICE -

• Message number: 055

• Message text: Currency of item and payment currency must not differ

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_EBPP_SERVICE055 - Currency of item and payment currency must not differ ?

  The SAP error message FKK_EBPP_SERVICE055 indicates that there is a mismatch between the currency of the item and the payment currency in a transaction. This error typically occurs in the context of SAP Convergent Charging or SAP Billing and Revenue Innovation Management (BRIM) when processing electronic bill presentment and payment (EBPP) transactions.
  Cause:
  The error arises when:
  
  The currency of the invoice item (or service) does not match the currency of the payment being processed.
  This can happen if the invoice is generated in one currency (e.g., USD) and the payment is attempted in another currency (e.g., EUR).
  It may also occur due to configuration issues or incorrect data entry in the payment processing system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Currency Settings:
  
  Verify the currency settings in the invoice and payment documents. Ensure that both are set to the same currency.
  
  
  
  Adjust Payment Method:
  
  If the payment is being made in a different currency, consider changing the payment method or currency to match the invoice currency.
  
  
  
  Review Configuration:
  
  Check the configuration settings in SAP for the payment processing and billing modules. Ensure that the currency settings are correctly defined.
  
  
  
  Currency Conversion:
  
  If necessary, implement a currency conversion process to convert the payment amount to the invoice currency before processing.
  
  
  
  Data Entry Verification:
  
  Ensure that the data entered during the invoice creation and payment processing is accurate and consistent.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines related to currency handling in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes such as FB60 (Enter Incoming Invoices) or F-28 (Post Incoming Payments) to see how the currencies are set.
  Currency Configuration: Review the configuration in the SAP system under the Financial Accounting (FI) module, particularly in the area of currency settings.
  SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the FKK_EBPP_SERVICE055 error in your SAP system.