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Message type: E = Error
Message class: FKK_EBPP_SERVICE -
Message number: 053
Message text: No valid payment details (bank, credit card data etc.) provided
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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FKK_EBPP_SERVICE053
- No valid payment details (bank, credit card data etc.) provided ?The SAP error message FKK_EBPP_SERVICE053 indicates that there are no valid payment details (such as bank account or credit card information) provided for a transaction in the SAP system. This error typically occurs in the context of Electronic Bill Presentment and Payment (EBPP) processes, where payment information is required to process a transaction.
Causes:
- Missing Payment Information: The user has not entered any payment details in the system.
- Invalid Payment Information: The payment details provided (e.g., bank account number, credit card number) are incorrect or not formatted properly.
- Inactive Payment Method: The payment method selected may not be active or valid for the transaction.
- User Profile Issues: The user profile may not have the necessary payment information linked to it.
- Configuration Issues: There may be configuration settings in the SAP system that are preventing the payment details from being recognized.
Solutions:
Enter Valid Payment Details:
- Ensure that the user enters valid payment information in the appropriate fields. This could include bank account details or credit card information.
Check Payment Method:
- Verify that the payment method being used is active and valid for the transaction. This can be done in the configuration settings of the SAP system.
Review User Profile:
- Check the user profile to ensure that it is correctly set up with the necessary payment information. If not, update the profile with the correct details.
Validate Payment Information:
- Ensure that the payment information is correctly formatted and meets the requirements of the SAP system. For example, check for correct lengths and formats for bank account numbers or credit card numbers.
Consult Configuration Settings:
- If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to payment processing in the EBPP module.
Error Logs:
- Check the system logs for any additional error messages or warnings that may provide more context about the issue.
Related Information:
If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.
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