How To Fix FKK_EBPP_SERVICE037 - Internal error storing response for request message UUID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_EBPP_SERVICE -

• Message number: 037

• Message text: Internal error storing response for request message UUID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_EBPP_SERVICE037 - Internal error storing response for request message UUID &1 ?

  The SAP error message FKK_EBPP_SERVICE037 indicates an internal error that occurs when the system is unable to store the response for a request message identified by a specific UUID. This error is typically related to the SAP Convergent Charging or SAP Convergent Invoicing components, which handle billing and invoicing processes.
  Possible Causes:
  
  Database Issues: There may be issues with the database, such as connectivity problems, locks, or insufficient space.
  Configuration Errors: Incorrect configuration settings in the billing or invoicing components can lead to this error.
  System Bugs: There may be bugs in the SAP software that cause this error under certain conditions.
  Data Integrity Issues: Corrupted or inconsistent data in the system can prevent the proper storage of response messages.
  Authorization Issues: The user or process may not have the necessary permissions to perform the operation.
  
  Solutions:
  
  Check Database Status: Ensure that the database is up and running, and check for any locks or performance issues. You may need to consult your database administrator.
  Review Configuration: Verify the configuration settings related to the billing and invoicing processes. Ensure that all necessary parameters are correctly set.
  Check for Updates: Look for any available patches or updates from SAP that may address known bugs related to this error.
  Data Consistency Check: Run data consistency checks to identify and resolve any data integrity issues. This may involve using transaction codes like SE11 or SE14 to analyze database tables.
  Review Authorization: Ensure that the user or process executing the request has the necessary authorizations to perform the operation.
  Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the UUID and any relevant logs or error messages.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SE11 (Data Dictionary), and SE14 (Database Utility) for troubleshooting.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may provide additional insights or solutions for this specific error.
  Documentation: Review the official SAP documentation for Convergent Charging or Invoicing for best practices and configuration guidelines.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message FKK_EBPP_SERVICE037.