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Message type: E = Error
Message class: FKK_EBPP_SERVICE -
Message number: 056
Message text: All Payments in the same currency allowed
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FKK_EBPP_SERVICE056
- All Payments in the same currency allowed ?The SAP error message FKK_EBPP_SERVICE056 indicates that all payments must be made in the same currency when using the Electronic Bill Presentment and Payment (EBPP) functionality. This error typically arises in scenarios where a customer is attempting to make payments in different currencies for a single billing document or invoice.
Cause:
The primary cause of this error is that the system is configured to require that all payments for a particular invoice or billing document be made in the same currency. This is often a business rule or requirement to simplify accounting and reconciliation processes.
Solution:
To resolve this error, you can consider the following solutions:
Single Currency Payment: Ensure that all payments being made for the invoice are in the same currency. If the invoice is in a specific currency (e.g., USD), all payments should also be made in USD.
Currency Conversion: If the customer wishes to pay in a different currency, they may need to convert their payment to the invoice currency. This can be done through a currency exchange service or bank.
Check Configuration: Review the configuration settings in the SAP system related to payment processing and currency handling. Ensure that the settings align with the business requirements.
Customer Communication: Inform customers about the requirement to make payments in the same currency. This can help prevent confusion and errors during the payment process.
System Customization: If the business process allows for payments in multiple currencies, consider customizing the SAP system to accommodate this requirement. This may involve changes to the configuration or development of custom logic.
Related Information:
By following these steps, you should be able to address the FKK_EBPP_SERVICE056 error and ensure that payments are processed correctly in your SAP system.
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