How To Fix FKK_DMS087 - Display of image of document &1 is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_DMS - Message Class for FI-CA Document Management Service

• Message number: 087

• Message text: Display of image of document &1 is not possible

What causes this issue?

The <DS:DE.DOCPR_KK>document processor</> &V3& is assigned to document
&V1& with ID &V2&. However, the Customizing settings for the
<DS:DE.DOCPR_KK>document processor</> &V3& are incomplete.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE FICA_NA_CUST_1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_DMS087 - Display of image of document &1 is not possible ?

  The SAP error message FKK_DMS087 indicates that the system is unable to display the image of a document specified by the document number (&1). This error typically arises in the context of Document Management System (DMS) functionalities within SAP, particularly when trying to access or display documents that are stored in the system.
  Causes:
  
  Document Not Found: The document with the specified number may not exist in the DMS.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  Document Format: The document format may not be supported for display in the SAP system.
  System Configuration: There may be issues with the configuration of the DMS or the content repository.
  Network Issues: If the document is stored externally, network issues may prevent access to the document.
  
  Solutions:
  
  
  Verify Document Existence: Check if the document number provided in the error message actually exists in the DMS. You can do this by searching for the document in the DMS transaction (e.g., transaction CV03N).
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access and display the document. This can be checked in the user roles and authorizations.
  
  
  Check Document Format: Ensure that the document format is supported by SAP for display. If the document is in an unsupported format, consider converting it to a supported format.
  
  
  Review DMS Configuration: Check the configuration settings for the Document Management System and the content repository. Ensure that the content repository is correctly set up and that the document is stored in the correct location.
  
  
  Network Connectivity: If the document is stored externally (e.g., in a third-party storage system), check the network connectivity and ensure that the external system is accessible.
  
  
  SAP Notes and Support: If the issue persists, check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV03N (Display Document), CV01N (Create Document), and CV02N (Change Document) for managing documents in DMS.
  SAP Documentation: Review SAP documentation related to DMS for best practices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem continues after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.