How To Fix FKK_DMS043 - Addition of correspondence &1 suppressed by event 1384

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_DMS - Message Class for FI-CA Document Management Service

• Message number: 043

• Message text: Addition of correspondence &1 suppressed by event 1384

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_DMS043 - Addition of correspondence &1 suppressed by event 1384 ?

  The SAP error message FKK_DMS043 indicates that the addition of correspondence (such as a document or message) has been suppressed due to a specific event, in this case, event 1384. This error typically occurs in the context of SAP's Contract Accounts Receivable and Payable (FI-CA) module, particularly when dealing with document management and correspondence processing.
  Cause:
  The error message is triggered when the system attempts to add correspondence to a document, but the addition is suppressed due to the occurrence of event 1384. This event is usually related to specific business logic or conditions defined in the system that prevent the addition of correspondence under certain circumstances. 
  Possible Causes Include:
  
  Business Rules: There may be specific business rules or configurations that dictate when correspondence can be added. Event 1384 may indicate that the conditions for adding correspondence are not met.
  Document Status: The status of the document may not allow for additional correspondence to be added. For example, if the document is in a closed or finalized state.
  Custom Logic: Custom enhancements or user exits may have been implemented that suppress the addition of correspondence based on certain criteria.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Event Configuration: Review the configuration for event 1384 in the SAP system. This may involve looking at the event management settings to understand why the addition of correspondence is being suppressed.
  
  
  Review Document Status: Check the status of the document to ensure that it is in a state that allows for correspondence to be added. If the document is closed or finalized, you may need to reopen it or create a new document for correspondence.
  
  
  Consult Documentation: Look into SAP documentation or notes related to event 1384 and the FKK_DMS043 error message for specific guidance on handling this situation.
  
  
  Debugging: If you have access to development tools, you may want to debug the process to see what conditions are being checked when the error occurs. This can provide insights into why the addition is being suppressed.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or event.
  Transaction Codes: Familiarize yourself with transaction codes related to document management and correspondence in FI-CA, such as FKK_DMS (Document Management System).
  User Exits and Enhancements: If your organization has custom enhancements, review them to see if they are affecting the correspondence addition process.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow for the addition of correspondence as needed.