How To Fix FKK_DMS022 - Error during creation of image of document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_DMS - Message Class for FI-CA Document Management Service

• Message number: 022

• Message text: Error during creation of image of document &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_DMS022 - Error during creation of image of document &1 ?

  The SAP error message FKK_DMS022 indicates that there was an error during the creation of an image for a document in the Document Management System (DMS). This error typically occurs when the system is unable to process or convert the document into an image format.
  Causes:
  
  File Format Issues: The document may be in a format that is not supported for conversion to an image.
  Missing Conversion Tools: The necessary tools or libraries required for converting documents to images may not be installed or configured correctly in the SAP system.
  Document Size: The document may be too large or complex for the system to handle during the conversion process.
  System Configuration: There may be configuration issues in the DMS settings or in the related SAP modules.
  Authorization Issues: The user may not have the necessary permissions to access or convert the document.
  
  Solutions:
  
  Check File Format: Ensure that the document is in a supported format (e.g., PDF, TIFF) for conversion. If not, convert the document to a compatible format before uploading.
  Verify Conversion Tools: Check if the required conversion tools (like SAP DMS or third-party tools) are installed and properly configured. Consult your system administrator for assistance.
  Reduce Document Size: If the document is too large, try reducing its size or complexity. This can involve compressing images or splitting the document into smaller parts.
  Review DMS Configuration: Ensure that the DMS settings are correctly configured. This may involve checking the settings in transaction OAC0 or related configuration transactions.
  Check Authorizations: Verify that the user has the necessary authorizations to perform document uploads and conversions. This can be checked in transaction SU53 or by consulting with your security team.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FKK_DMS022 error. You can search the SAP Support Portal for relevant notes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (DMS Configuration), OAWD (Document Management), and OAWD (Document Info Record) for managing documents.
  Logs and Traces: Review system logs (transaction SLG1) for more detailed error messages that can provide additional context for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.