How To Fix FKK_DMS024 - Technical format of the image of document &1 is not specified

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_DMS - Message Class for FI-CA Document Management Service

• Message number: 024

• Message text: Technical format of the image of document &1 is not specified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_DMS024 - Technical format of the image of document &1 is not specified ?

  The SAP error message FKK_DMS024 indicates that there is an issue with the technical format of a document image that is being processed in the SAP system. This error typically arises in the context of Document Management System (DMS) functionalities, particularly when dealing with document images that are not properly defined or configured.
  Cause:
  The error can occur due to several reasons:
  
  Missing Configuration: The technical format for the document type is not defined in the system. This means that the system does not know how to handle the specific type of document image being processed.
  Incorrect Document Type: The document being uploaded or processed may not match the expected format or type that the system is configured to handle.
  System Settings: There may be issues with the settings in the DMS configuration that prevent the system from recognizing the document format.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Document Type Configuration:
  
  Go to the DMS configuration settings in SAP.
  Verify that the technical format for the document type in question is defined. You can do this by navigating to the relevant configuration transaction (e.g., OAC3 for document types).
  If the format is missing, you will need to create or update the configuration to include the correct technical format.
  
  
  
  Verify Document Format:
  
  Ensure that the document you are trying to upload or process is in a supported format. Common formats include PDF, TIFF, JPEG, etc.
  If the document is in an unsupported format, convert it to a supported format and try again.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to upload or process documents in the DMS.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to document formats.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and document formats, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC3 (for document types) and OAC0 (for document management settings).
  Documentation: Review SAP documentation related to DMS and document handling to understand the requirements for document formats and configurations.
  Testing: After making changes, conduct tests to ensure that the document upload and processing work as expected without triggering the error.
  
  By following these steps, you should be able to identify and resolve the cause of the FKK_DMS024 error in your SAP system.