How To Fix FKK_CRM128 - Charge document &1 has been reversed by document &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 128

• Message text: Charge document &1 has been reversed by document &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CRM128 - Charge document &1 has been reversed by document &2. ?

  The SAP error message FKK_CRM128 indicates that a charge document has been reversed by another document. This typically occurs in the context of contract accounts receivable and payable (FI-CA) when a charge document (like an invoice or a billing document) is reversed, and the system is trying to process it further.
  Cause:
  
  Reversal of Document: The primary cause of this error is that the charge document you are trying to process has already been reversed by another document. This means that the original charge is no longer valid, and any further processing on it is not allowed.
  Incorrect Document Flow: There may be an issue with the sequence of document processing, where a reversal was executed without proper handling of subsequent documents.
  Data Integrity Issues: There could be inconsistencies in the database or issues with the document flow that lead to this error.
  
  Solution:
  
  Check Document Status: Verify the status of the charge document and the reversing document. You can do this by checking the document flow in the SAP system to see the relationship between the documents.
  Review Reversal Document: Look at the document that reversed the charge document. Ensure that it was intended and that no further processing should occur on the original charge document.
  Correct Processing Steps: If you need to process a charge document that has been reversed, you may need to create a new charge document instead of trying to process the reversed one.
  Consult with SAP Support: If the issue persists or if you suspect a system error, it may be beneficial to consult with SAP support or your internal SAP team for further investigation.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like FB03 (Display Document) to view the details of the documents involved.
  Document Flow: Use the document flow feature in SAP to trace the relationship between the charge document and the reversal document.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Authorization: Ensure that you have the necessary authorizations to view and process the documents in question.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.