How To Fix FKK_CRM076 - Invalid combination of work group and clerk

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 076

• Message text: Invalid combination of work group and clerk

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CRM076 - Invalid combination of work group and clerk ?

  The SAP error message FKK_CRM076 ("Invalid combination of work group and clerk") typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when there is an issue with the configuration of work groups and clerks in the system. This error indicates that the combination of the specified work group and clerk is not valid or does not exist in the system.
  Causes:
  
  Configuration Issues: The work group or clerk may not be properly configured in the system. This could be due to missing entries in the relevant customizing settings.
  Data Inconsistency: There may be inconsistencies in the master data related to work groups and clerks.
  Authorization Issues: The user may not have the necessary authorizations to access the specified work group or clerk.
  Incorrect Input: The user may have entered an incorrect work group or clerk in the transaction.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for work groups and clerks in the SAP system.
  Ensure that the work group and clerk are correctly defined and that they are linked appropriately.
  
  
  
  Verify Master Data:
  
  Check the master data for the work group and clerk to ensure that they exist and are active.
  You can use transaction codes like OOBB (for work groups) or OOBD (for clerks) to review the settings.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the specified work group and clerk.
  You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Correct Input:
  
  Double-check the input values for the work group and clerk in the transaction where the error occurred.
  Make sure that the values entered match the existing configurations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing work groups and clerks, such as SPRO for configuration and SE11 for data dictionary checks.
  SAP Notes: Search for SAP Notes related to FKK_CRM076 for any patches or updates that may address known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify and resolve the cause of the FKK_CRM076 error in your SAP system.