How To Fix FKK_CRM075 - No work items assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 075

• Message text: No work items assigned

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CRM075 - No work items assigned ?

  The SAP error message FKK_CRM075: No work items assigned typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when there are no work items available for processing in the system. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  No Pending Work Items: There may simply be no work items available for the user or the specific process being executed.
  Authorization Issues: The user may not have the necessary authorizations to view or process the work items.
  Incorrect Selection Criteria: The selection criteria used to fetch work items may be too restrictive, resulting in no items being returned.
  System Configuration: There may be configuration issues in the system that prevent work items from being generated or displayed.
  Data Issues: There could be data inconsistencies or issues in the underlying tables that manage work items.
  
  Solutions:
  
  Check Work Item Availability: Verify if there are any work items available for processing. You can do this by checking the relevant transaction or report that lists work items.
  Review User Authorizations: Ensure that the user has the necessary authorizations to access and process work items. This can be done by checking the user's roles and authorizations in the SAP system.
  Adjust Selection Criteria: If you are using a report or transaction to fetch work items, try broadening the selection criteria to see if any work items appear.
  Check Configuration Settings: Review the configuration settings related to work item processing in the SAP system. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Perform a data consistency check to identify any issues in the underlying tables that manage work items. This may require the assistance of a technical consultant or SAP Basis team.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display), FBL3N (G/L Account Line Item Display), or FBL5N (Customer Line Item Display) to check for work items.
  SAP Documentation: Refer to SAP Help documentation for detailed information on work item processing and related configuration settings.
  Support Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.