How To Fix FKK_CRM063 - You cannot reverse payments

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 063

• Message text: You cannot reverse payments

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CRM063 - You cannot reverse payments ?

  The SAP error message FKK_CRM063 ("You cannot reverse payments") typically occurs in the context of the Contract Accounts Receivable and Payable (FI-CA) module when attempting to reverse a payment that is not eligible for reversal. Here are some common causes, potential solutions, and related information regarding this error:
  Causes:
  
  Payment Status: The payment you are trying to reverse may already be in a status that does not allow for reversal. For example, if the payment has been cleared or if it has been posted to a closed period.
  Document Type Restrictions: Certain document types may have restrictions on reversals. Check if the payment document type allows for reversals.
  Payment Method: The payment method used may not support reversals. Some payment methods have specific rules regarding reversals.
  Accounting Period: If the payment was made in a closed accounting period, it may not be possible to reverse it.
  Configuration Settings: There may be configuration settings in the system that prevent the reversal of certain types of payments.
  
  Solutions:
  
  Check Payment Status: Verify the status of the payment document. If it has been cleared or is in a closed period, you may need to take alternative actions, such as creating a correcting entry.
  Review Document Type: Ensure that the document type used for the payment allows for reversals. If not, you may need to consult with your SAP administrator to see if changes can be made.
  Use Alternative Methods: If reversal is not possible, consider creating a new document to correct the error instead of reversing the payment.
  Open Accounting Period: If the payment was made in a closed period, you may need to open the period temporarily to allow for the reversal, or process a correction entry.
  Consult Configuration: Review the configuration settings in the FI-CA module to ensure that they are set up correctly for your business processes. This may require assistance from an SAP consultant or administrator.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to the error message FKK_CRM063. SAP frequently updates its knowledge base with solutions and workarounds for known issues.
  Documentation: Review the SAP documentation for the FI-CA module to understand the rules and processes surrounding payment reversals.
  User Roles and Authorizations: Ensure that the user attempting the reversal has the necessary authorizations to perform this action.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or an SAP consultant for further assistance.