Message type: E = Error
Message class: FKK_CRM - Messages for FI-CA CRM Integration
Message number: 021
Message text: Printer parameters missing in user data for &1 in ERP system
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FKK_CRM021
- Printer parameters missing in user data for &1 in ERP system ?The SAP error message FKK_CRM021 indicates that there are missing printer parameters in the user data for a specific user in the ERP system. This error typically occurs when the system attempts to print a document (like invoices or billing documents) but cannot find the necessary printer settings associated with the user profile.
Cause: Missing Printer Configuration: The user does not have a default printer set up in their user profile. User Profile Issues: The user profile may not have the necessary printer parameters configured. Authorization Issues: The user may not have the required authorizations to access the printer settings. System Configuration: There may be issues with the overall printer configuration in the SAP system.
Solution: To resolve the error, you can follow these steps: Check User Profile: Go to transaction code SU01 (User Maintenance). Enter the user ID that is experiencing the issue and click on "Display". Navigate to the "Defaults" tab and check if a default printer is set.
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