How To Fix FKK_CRM019 - No correspondence entry exists after call of event 795

FKK_CRM019 - Overview

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 019

• Message text: No correspondence entry exists after call of event 795

Self-Explanatory Message

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FKK_CRM019 - Details

• The SAP error message FKK_CRM019 ("No correspondence entry exists after call of event 795") typically occurs in the context of the Contract Accounts Receivable and Payable (FI-CA) module when there is an issue related to the correspondence processing for a customer account. This error indicates that the system could not find a correspondence entry after an event was triggered, which is often related to billing or payment processing.
  Causes:
  
  Missing Correspondence Entries: The most common cause is that there are no correspondence entries created for the specific event (event 795) that was triggered.
  Incorrect Configuration: The configuration for correspondence processing may not be set up correctly, leading to the system not being able to find the necessary entries.
  Data Inconsistencies: There may be inconsistencies or missing data in the relevant tables that store correspondence information.
  Event Triggering Issues: The event that was supposed to create the correspondence entry may not have been triggered correctly due