How To Fix FKK_CRM017 - Internal Error: GUID of Clarification Case Is Initial

FKK_CRM017 - Overview

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 017

• Message text: Internal Error: GUID of Clarification Case Is Initial

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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FKK_CRM017 - Details

• The SAP error message FKK_CRM017: Internal Error: GUID of Clarification Case Is Initial typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when there is an issue related to the GUID (Globally Unique Identifier) of a clarification case. This error indicates that the system is trying to process a clarification case, but the GUID is not initialized or is missing.
  Causes:
  
  Missing or Incorrect GUID: The GUID for the clarification case may not have been generated or may have been incorrectly initialized.
  Data Inconsistency: There may be inconsistencies in the database or in the data being processed, leading to the GUID being unrecognized.
  
  Configuration Issues: There could be configuration issues in the system that prevent the proper creation or handling of clarification cases.
  System Bugs: There may be bugs or issues in the version of SAP you are using that affect the handling of clarification cases.
  
  Solutions:
  
  Check GUID