How To Fix FKK_COLLHIST231 - Work item already contains inactive items

FKK_COLLHIST231 - Overview

• Message type: E = Error

• Message class: FKK_COLLHIST - Message Class for Collection History

• Message number: 231

• Message text: Work item already contains inactive items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_COLLHIST231 - Work item already contains inactive items ?

  The SAP error message FKK_COLLHIST231 indicates that a work item in the Collections Management module contains inactive items. This typically occurs when there are items in the work item that are no longer active or relevant for processing, which can prevent further actions from being taken on that work item.
  
  Cause:
  
  Inactive Items: The work item may include items that have been marked as inactive, possibly due to changes in the status of the items or because they have been processed or cleared in another context.
  Data Integrity Issues: There may be inconsistencies in the data, such as items that were not properly updated or removed from the work item.
  
  Configuration Issues: There may be configuration settings in the Collections Management module that are not aligned with the current business processes.
  
  
  Solution:
  
  Review Work Item: Check the details of the work item to identify which items are marked as inactive. You can do this by navigating