How To Fix FKK_COLLHIST229 - Result code &1, collection specialist &2, department &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_COLLHIST - Message Class for Collection History

• Message number: 229

• Message text: Result code &1, collection specialist &2, department &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_COLLHIST229 - Result code &1, collection specialist &2, department &3 ?

  The SAP error message FKK_COLLHIST229 typically relates to issues in the collections management module, specifically when dealing with collection history records. The message indicates that there is a problem with the collection specialist or department associated with a particular collection case.
  Cause:
  
  Invalid Collection Specialist or Department: The error may occur if the specified collection specialist or department does not exist in the system or is not properly assigned to the collection case.
  Authorization Issues: The user may not have the necessary authorizations to access the collection history for the specified specialist or department.
  Data Inconsistency: There may be inconsistencies in the data related to the collection history, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the collections management module could lead to this error.
  
  Solution:
  
  
  Verify Collection Specialist and Department:
  
  Check if the collection specialist (identified by &2) and department (identified by &3) exist in the system.
  Ensure that they are correctly assigned to the relevant collection cases.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to view the collection history for the specified specialist and department.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the collection data to identify any discrepancies or missing entries.
  Correct any inconsistencies found in the database.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the collections management module to ensure they are set up correctly.
  Consult with your SAP Basis or functional consultant if configuration changes are needed.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for collections management, such as FKKCOLLECT (for collections management) and FKK_CMS (for collections management settings).
  Documentation: Review SAP documentation related to collections management for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the FKK_COLLHIST229 error effectively.