How To Fix FKK_CM238 - &1 work items were closed manually

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 238

• Message text: &1 work items were closed manually

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CM238 - &1 work items were closed manually ?

  The SAP error message FKK_CM238 indicates that a certain number of work items (in this case, &1) were closed manually in the context of Contract Accounts Receivable and Payable (FI-CA). This message typically arises in scenarios where work items are expected to be processed automatically but have been closed by a user intervention.
  Cause:
  
  Manual Closure: The primary cause of this error is that work items were manually closed by a user, which may not align with the expected automated processing flow.
  Configuration Issues: There may be configuration settings in the system that allow for manual closure of work items, which could lead to discrepancies in processing.
  User Actions: Users may have closed work items due to a misunderstanding of the process or due to a need to resolve specific issues manually.
  
  Solution:
  
  Review Work Item Closure: Check the work items that were closed manually to understand why they were closed. This may involve reviewing user actions and the context in which the closure occurred.
  Adjust User Training: If users are closing work items without understanding the implications, consider providing additional training or documentation to clarify the process.
  Configuration Review: Review the configuration settings related to work item processing in FI-CA. Ensure that the settings align with the desired workflow and that manual closure is appropriately controlled.
  Reopen Work Items: If necessary, you may need to reopen the work items that were closed manually, depending on the business process and requirements.
  Monitor Future Closures: Implement monitoring or logging to track future manual closures of work items to identify patterns or recurring issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP FI-CA, such as FPL9 (Display Work Items) or FPL1 (Create Work Items), to manage and review work items effectively.
  SAP Notes: Check for any SAP Notes related to error FKK_CM238 for specific patches or updates that may address known issues.
  Documentation: Refer to SAP documentation for FI-CA to understand the workflow and processing of work items better.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in FI-CA.