How To Fix FKK_CM030 - Work items of category &1 cannot be created automatically

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 030

• Message text: Work items of category &1 cannot be created automatically

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CM030 - Work items of category &1 cannot be created automatically ?

  The SAP error message FKK_CM030 indicates that work items of a specific category cannot be created automatically. This error typically arises in the context of contract management or billing processes within the SAP system, particularly in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules.
  Cause:
  The error can be caused by several factors, including:
  
  
  Configuration Issues: The system may not be properly configured to allow automatic creation of work items for the specified category. This could be due to missing settings in the customizing or configuration tables.
  
  
  Missing Master Data: Required master data (such as customer accounts, contract accounts, or other relevant entities) may be missing or incorrectly set up.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create work items of the specified category.
  
  
  System Errors: There may be underlying system errors or inconsistencies that prevent the automatic creation of work items.
  
  
  Business Rules: Certain business rules or conditions may not be met, which could prevent the creation of work items.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings related to work item creation in the relevant customizing transactions (e.g., SPRO).
  Ensure that the work item category is correctly defined and that the necessary settings are in place.
  
  
  
  Verify Master Data:
  
  Check if all required master data is available and correctly maintained.
  Ensure that the relevant accounts and contracts are active and properly configured.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to create work items of the specified category.
  Check the user roles and profiles to ensure they include the required permissions.
  
  
  
  Analyze Logs and Traces:
  
  Use transaction codes like SLG1 (Application Log) to check for any related error messages or logs that could provide more context about the issue.
  Analyze any relevant traces to identify the root cause.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKK_ORDER, FKK_MAINTAIN, and others that may be involved in the work item creation process.
  SAP Notes: Search for SAP Notes related to FKK_CM030 for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.