How To Fix FKK_CM028 - Work item category &1 does not exist

FKK_CM028 - Overview

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 028

• Message text: Work item category &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

FKK_CM028 - Details

• The SAP error message FKK_CM028 indicates that a work item category specified in the system does not exist. This error typically arises in the context of contract management or billing processes within the SAP system, particularly in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules.
  
  Cause:
  
  Incorrect Configuration: The work item category may not have been defined in the system configuration.
  Typographical Error: There may be a typo in the work item category code being referenced.
  Missing Customization: If the system has been customized, the necessary work item categories may not have been created or activated.
  Transport Issues: If the system has recently undergone a transport of changes, the work item category may not have been included or properly transported.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for work item categories in the SAP system. This can typically be found under the path: SPRO -> Financial Accounting -> Contract