How To Fix FITP850 - Error during connection setup to GDS server

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 850

• Message text: Error during connection setup to GDS server

What causes this issue?

An attempt was made to connect to the GDS.

System Response

The process was terminated.

How to fix this error?

The connection to the GDS could be temporarily overloaded. Wait for a
while and then try reconnecting. If the error persists, notify your
system administrator.

Procedure for System Administrators

Internal error code: &V1&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP850 - Error during connection setup to GDS server ?

  The SAP error message FITP850 indicates that there is an issue during the connection setup to the Global Distribution System (GDS) server. This error can occur in various scenarios, particularly in travel management or when integrating with external systems for booking and reservation purposes.
  Causes of FITP850 Error
  
  
  Network Issues: There may be network connectivity problems between the SAP system and the GDS server. This could be due to firewall settings, VPN issues, or general network outages.
  
  
  Incorrect Configuration: The connection parameters (such as host name, port number, user credentials) for the GDS server may be incorrectly configured in the SAP system.
  
  
  GDS Server Downtime: The GDS server itself may be down for maintenance or experiencing issues, preventing successful connections.
  
  
  Authentication Issues: If the credentials used to connect to the GDS server are incorrect or have expired, this can lead to connection failures.
  
  
  Protocol Mismatch: The communication protocol expected by the GDS server may not match what the SAP system is using.
  
  
  Solutions to FITP850 Error
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the GDS server. You can use tools like ping or traceroute to diagnose network issues.
  Verify that any firewalls or security settings allow traffic to the GDS server.
  
  
  
  Review Configuration Settings:
  
  Go to the relevant configuration settings in SAP (usually found in transaction codes like SPRO) and verify that the GDS connection parameters are correct.
  Ensure that the host name, port, and any other required parameters are accurately set.
  
  
  
  Test GDS Server Availability:
  
  Check if the GDS server is operational. You may need to contact the GDS provider to confirm if there are any ongoing issues or maintenance.
  
  
  
  Validate Credentials:
  
  Ensure that the user credentials (username and password) used for the GDS connection are correct and have not expired.
  If necessary, reset the password or create a new user account with the appropriate permissions.
  
  
  
  Check Protocol Settings:
  
  Verify that the communication protocol (e.g., HTTP, HTTPS, FTP) is correctly configured and matches what the GDS server expects.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or patches that may address this specific error. Sometimes, updates or fixes are provided by SAP for known issues.
  
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring GDS connections and troubleshooting connectivity issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Logs and Traces: Review the application logs and traces in SAP (using transaction codes like SLG1) to gather more information about the error and its context.
  
  By following these steps, you should be able to diagnose and resolve the FITP850 error during the connection setup to the GDS server. If the issue persists, consider reaching out to SAP support for further assistance.