How To Fix FITP851 - Error during connection cleardown to GDS server

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 851

• Message text: Error during connection cleardown to GDS server

What causes this issue?

An attempt was made to close down the connection to the GDS.

System Response

The process was terminated.

How to fix this error?

The connection to the GDS could be temporarily overloaded. Wait for a
while and then repeat the process. If the error persists, notify your
system administrator.

Procedure for System Administrators

Internal error code: &V1&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP851 - Error during connection cleardown to GDS server ?

  The SAP error message FITP851, which indicates "Error during connection cleardown to GDS server," typically occurs in the context of SAP systems that are integrated with Global Distribution Systems (GDS) for travel and transportation industries. This error can arise due to various reasons related to network issues, configuration problems, or server-side issues.
  Causes:
  
  Network Issues: Problems with the network connection between the SAP system and the GDS server can lead to this error. This could be due to firewalls, routing issues, or temporary outages.
  Timeouts: If the connection to the GDS server times out, it may result in this error during the cleardown process.
  Configuration Errors: Incorrect configuration settings in the SAP system or the GDS interface can lead to connection issues.
  Server-Side Problems: The GDS server itself may be experiencing issues, such as being down for maintenance or overloaded with requests.
  Version Compatibility: Incompatibility between the SAP system version and the GDS server version can also lead to connection problems.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the GDS server is stable. You can use tools like ping or traceroute to diagnose connectivity issues.
  Review Configuration Settings: Verify the configuration settings in the SAP system for the GDS connection. Ensure that all parameters are correctly set according to the GDS provider's specifications.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings in the SAP system for the GDS connection.
  Monitor GDS Server Status: Check the status of the GDS server to ensure it is operational. If the server is down, you may need to wait until it is back online or contact the GDS provider for support.
  Consult Logs: Review the SAP application logs and GDS logs for any additional error messages or warnings that could provide more context about the issue.
  Update Software: Ensure that both the SAP system and the GDS interface are up to date with the latest patches and updates to avoid compatibility issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation provided by the GDS provider for any specific requirements or troubleshooting steps related to their service.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support or the GDS provider for further assistance.