How To Fix FITP505 - The seat selection is not possible for this flight

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 505

• Message text: The seat selection is not possible for this flight

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

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<ZH>Description of error by the reservation system :</>
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System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP505 - The seat selection is not possible for this flight ?

  The SAP error message FITP505, which states "The seat selection is not possible for this flight," typically occurs in the context of travel management systems, particularly when dealing with flight bookings in SAP Concur or similar systems. Here are some common causes, potential solutions, and related information regarding this error:
  Causes:
  
  Flight Availability: The flight may be fully booked, and no seats are available for selection.
  Flight Status: The flight may be canceled, delayed, or otherwise not available for seat selection.
  Booking Class Restrictions: The fare class of the ticket purchased may not allow for seat selection (e.g., some low-cost or promotional fares).
  System Configuration: There may be issues with the configuration of the travel management system or integration with the airline's system.
  User Permissions: The user may not have the necessary permissions to select seats for certain flights.
  Technical Issues: There could be a temporary technical issue with the system or the airline's API.
  
  Solutions:
  
  Check Flight Status: Verify the status of the flight to ensure it is operational and that seats are available.
  Review Booking Class: Check the fare class of the ticket to see if it allows for seat selection. If not, consider upgrading or changing the booking.
  Contact Support: Reach out to your travel management support team or the airline's customer service for assistance.
  Try Again Later: If the issue is due to a temporary system glitch, try to select the seat again after some time.
  User Permissions: Ensure that the user has the correct permissions to perform seat selection. If not, contact your system administrator.
  Alternative Methods: If the system does not allow seat selection, consider checking directly with the airline's website or customer service for seat selection options.
  
  Related Information:
  
  Documentation: Refer to the SAP Concur or travel management system documentation for specific guidelines on seat selection and error handling.
  User Forums: Check user forums or community discussions for similar issues and solutions shared by other users.
  Updates: Ensure that your travel management system is up to date, as updates may resolve known issues related to seat selection.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to technical support for further investigation.