How To Fix FITP504 - The selected airlines cannot be booked together


FITP504 - Overview

  • Message type: E = Error

  • Message class: FITP -

  • Message number: 504

  • Message text: The selected airlines cannot be booked together

  • Show details Hide details
  • What causes this issue?

    You tried to book flights that that can not be booked together in the
    same booking record (Passenger Name Record;
    <DS:GLOS.35E2A8CEA6A4440CE10000009B38F9B7>PNR</>).
    Certain airlines only grant the reservation system SABRE a special kind
    of access to their data (participation level): the basic booking
    request (BBR). One of their specifications is that, within one booking
    record, flights of the airlines listed below can not be combined with
    flights of any other airline (or with other airlines in this list).
    This rule applies currently to the following airlines:
    B6 Jet Blue Airways
    CH Bemidji Airlines
    E2 Rio Grande Air
    HI Papillon Airways
    IZ Arkia Israel Airlines
    T4 Transeast Airlines
    WN Southwest Airlines
    This special access rule can change for the relevant airlines. Your
    travel agency can give you information as to any such changes in this
    listing.

    System Response

    The system asks you to make two separate bookings.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Please book the flight to destination and then the return flight in
    separate bookings instead of roundtrip.
    You also have the option to choose a flight with another airline.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FITP504 - The selected airlines cannot be booked together ?
    The SAP error message FITP504, which states "The selected airlines cannot be booked together," typically occurs in the context of travel management or airline booking systems within SAP. This error indicates that the selected airlines have restrictions that prevent them from being booked on the same itinerary. Here are some potential causes, solutions, and related information for this error:
    Causes:
    
    Airline Policies: Some airlines have policies that prohibit booking their flights in conjunction with certain other airlines, often due to code-sharing agreements or competitive practices.
    Fare Rules: The fare rules associated with the selected flights may explicitly state that they cannot be combined with other airlines.
    System Configuration: The SAP system may have been configured to enforce certain rules regarding airline combinations, which could be based on business requirements or agreements with travel partners.
    Travel Class Restrictions: Different classes of service or fare types may have restrictions that prevent them from being booked together.
    
    Solutions:
    
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