How To Fix FITP502 - Individual seat selection is not possible at this time

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 502

• Message text: Individual seat selection is not possible at this time

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FITP502 - Individual seat selection is not possible at this time ?

  The SAP error message FITP502, which states "Individual seat selection is not possible at this time," typically occurs in the context of SAP Travel Management or SAP Concur when users attempt to select specific seats for their travel bookings, but the system is unable to process that request at the moment.
  Causes:
  
  System Configuration: The system may not be configured to allow individual seat selection for certain types of bookings or airlines.
  Airline Restrictions: Some airlines do not allow seat selection until a certain point in the booking process or may have restrictions based on fare classes.
  Technical Issues: There may be temporary technical issues with the SAP system or the integration with the airline's booking system.
  User Permissions: The user may not have the necessary permissions to access seat selection features.
  Booking Class Limitations: The fare class selected may not include the option for individual seat selection.
  
  Solutions:
  
  Check Configuration: Ensure that the SAP Travel Management system is properly configured to allow individual seat selection. This may involve consulting with your SAP administrator or IT department.
  Review Airline Policies: Check the specific airline's policies regarding seat selection. Some airlines may only allow seat selection after ticket issuance or may have restrictions based on fare types.
  Retry Later: If the issue is due to a temporary technical problem, try to perform the seat selection again after some time.
  Contact Support: If the problem persists, contact your organization's SAP support team or the SAP help desk for assistance. They may need to investigate further or escalate the issue.
  Check User Permissions: Verify that the user has the necessary permissions to access seat selection features in the SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  User Guides: Refer to user manuals or guides for SAP Travel Management or SAP Concur, which may provide additional context on seat selection processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If you continue to experience issues, it may be beneficial to document the steps taken and any error messages received, as this information can assist support teams in diagnosing the problem more effectively.