How To Fix FITP491 - Error when requesting online printing of ticket

FITP491 - Overview

• Message type: E = Error

• Message class: FITP -

• Message number: 491

• Message text: Error when requesting online printing of ticket

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP491 - Error when requesting online printing of ticket ?

  The SAP error message FITP491 typically occurs when there is an issue with the online printing of tickets in the SAP system, particularly in the context of the SAP Travel Management module. This error can arise due to various reasons, including configuration issues, missing data, or system settings.
  
  Cause:
  
  
  Configuration Issues: The system may not be properly configured for online printing. This could involve settings related to the printer, output type, or the print layout.
  Missing Data: Required data for the ticket printing process may be missing or incomplete. This could include information about the travel itinerary, passenger details, or ticketing information.
  Authorization Issues: The user may not have the necessary authorizations to perform the online printing of tickets.
  Technical Issues: There could be underlying technical issues, such as problems with the print server or network connectivity.
  
  
  Solution:
  
  
  Check Configuration:
  
  Ensure that the printer settings are correctly configured in the SAP system.
  Verify that the output type for ticket