How To Fix FITP303 - Flights are prereserved; but automatic ticket creation not yet possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 303

• Message text: Flights are prereserved; but automatic ticket creation not yet possible

What causes this issue?

The relevant flight connections have been prereserved in the external
reservation system. The information required for automatic ticket issue
could, however, not yet be created. Either an error occurred during
price determination or the selected rate is a local rate.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Request the price again using the 'Price' pushbutton. If the price can
not be determined, please contact your travel center.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP303 - Flights are prereserved; but automatic ticket creation not yet possible ?

  The SAP error message FITP303 indicates that there are flights that have been prereserved, but the system is unable to automatically create tickets for these reservations. This situation can arise due to several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Incomplete Data: The necessary data for ticketing may not be complete. This can include missing passenger information, payment details, or other required fields.
  Ticketing Restrictions: There may be restrictions on ticketing for the specific flights, such as fare rules or conditions that have not been met.
  System Configuration: The system may not be configured correctly for automatic ticketing, which can include settings related to the ticketing process or the specific airline.
  Payment Issues: There may be issues with the payment method, such as insufficient funds or problems with the payment gateway.
  Time Constraints: The time frame for ticketing may have expired, especially if the reservation was made a long time ago.
  
  Solutions:
  
  Check Data Completeness: Review the reservation details to ensure that all required information is complete and accurate. This includes passenger names, contact information, and payment details.
  Review Fare Rules: Check the fare rules associated with the flights to ensure that all conditions for ticketing are met.
  System Configuration: Consult with your SAP administrator or IT department to verify that the system is configured correctly for automatic ticketing. This may involve checking settings in the SAP Travel Management module.
  Payment Verification: Ensure that the payment method is valid and that there are no issues with the payment processing. If necessary, try using a different payment method.
  Manual Ticketing: If automatic ticketing is not possible, consider manually creating the tickets for the prereserved flights. This may involve using a different transaction or process within SAP.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to the Travel Management module for guidance on ticketing processes and requirements.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the FITP303 error and implement a solution to enable automatic ticket creation for the prereserved flights.