How To Fix FITP301 - Airfare can not be determined; contact your travel center

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 301

• Message text: Airfare can not be determined; contact your travel center

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FITP301 - Airfare can not be determined; contact your travel center ?

  The SAP error message FITP301, which states "Airfare cannot be determined; contact your travel center," typically occurs in the context of travel management within SAP systems, particularly when dealing with travel planning and booking functionalities. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing or Incorrect Travel Data: The system may not have the necessary data to calculate airfare, such as travel dates, destinations, or traveler profiles.
  Configuration Issues: There may be issues with the configuration of the travel management module in SAP, including missing pricing conditions or incorrect settings.
  External System Integration: If the SAP system is integrated with external travel booking systems, any issues in the integration can lead to this error.
  Travel Policy Restrictions: The travel policy set up in the system may restrict certain types of bookings or fare classes, leading to the inability to determine airfare.
  Currency Issues: If there are discrepancies in currency settings or exchange rates, the system may fail to calculate the airfare.
  
  Solutions:
  
  Verify Travel Data: Check the travel request or booking details to ensure that all necessary information (dates, destinations, traveler profiles) is correctly entered.
  Check Configuration Settings: Review the configuration settings in the SAP Travel Management module to ensure that pricing conditions and other relevant settings are correctly defined.
  Consult Travel Center: As the error message suggests, contacting your travel center or travel management team can provide insights into any specific issues or policies affecting airfare determination.
  Review Integration Settings: If the system is integrated with external travel services, ensure that the integration is functioning correctly and that there are no connectivity issues.
  Check Travel Policies: Review the travel policies in place to ensure that they are not overly restrictive and that they allow for the types of bookings being attempted.
  Currency and Exchange Rates: Ensure that the currency settings are correct and that the exchange rates are up to date.
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to the FITP301 error. SAP’s support portal may have specific guidance or updates.
  User Training: Ensure that users are trained on how to enter travel requests correctly and understand the policies in place.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.