How To Fix FITP299 - Travel plan contains external reserved segments; cancelation not possible

FITP299 - Overview

• Message type: E = Error

• Message class: FITP -

• Message number: 299

• Message text: Travel plan contains external reserved segments; cancelation not possible

What causes this issue?

The travel plan contains reserved segments. Cancelation is not
possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For cancelation of these segments please contact your travel agency.
Segments that were not created externally can still be canceled in
change mode of the travel plan.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP299 - Travel plan contains external reserved segments; cancelation not possible ?

  The SAP error message FITP299 indicates that there are external reserved segments in a travel plan, which prevents the cancellation of the travel plan. This typically occurs in the context of travel management within SAP, where a travel plan may include reservations made outside of the SAP system (e.g., through a third-party travel agency or booking platform).
  
  Cause:
  
  External Reservations: The travel plan includes segments (like flights, hotels, etc.) that were booked externally and are not managed within the SAP system.
  System Restrictions: SAP has built-in restrictions that prevent the cancellation of travel plans that include external reservations to avoid inconsistencies and potential issues with the external booking systems.
  
  
  Solution:
  
  Identify External Segments: Review the travel plan to identify which segments are external. This can usually be done by checking the details of the travel plan in the SAP system.
  Cancel External Reservations: You will need to cancel the external reservations directly with the provider (e.g.,