How To Fix FITP276 - Deposit required: reservation not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 276

• Message text: Deposit required: reservation not possible

What causes this issue?

Before booking, a deposit is required for the reservation of the
relevant hotel room.

System Response

The process was terminated.

How to fix this error?

Repeat the process with another hotel room or another hotel or contact
your travel agency or your travel center to make a reservation of the
relevant hotel room.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP276 - Deposit required: reservation not possible ?

  The SAP error message FITP276 "Deposit required: reservation not possible" typically occurs in the context of the SAP Travel Management module, particularly when dealing with travel reservations and related financial transactions. This error indicates that a deposit is required for a reservation to be processed, but the system is unable to complete the reservation due to the absence of the required deposit.
  Causes:
  
  Missing Deposit Configuration: The system may not be configured to handle deposits correctly, or the deposit amount may not be defined in the system.
  Insufficient Funds: The user may not have sufficient funds or credit available to cover the required deposit.
  Incorrect Travel Settings: The travel settings or parameters may not be set up correctly, leading to the requirement for a deposit that is not being met.
  User Role and Authorizations: The user may not have the necessary authorizations to make a reservation that requires a deposit.
  
  Solutions:
  
  
  Check Deposit Configuration:
  
  Verify the configuration settings for deposits in the SAP system. Ensure that the deposit amount is correctly defined in the relevant travel management settings.
  Navigate to the configuration settings in SPRO (SAP Project Reference Object) and check the settings under Travel Management.
  
  
  
  Review User Funds:
  
  Ensure that the user has sufficient funds or credit available to cover the deposit. This may involve checking the user's travel budget or available balance.
  
  
  
  Adjust Travel Settings:
  
  Review the travel settings and parameters to ensure they are correctly set up. This may involve checking the travel profile or the specific travel request being made.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to make the reservation. This may involve working with your SAP security team to adjust roles as needed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling deposits in the Travel Management module.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Travel Management, such as PR05 (Travel Expenses) or TRIP (Travel Management).
  User Training: Ensure that users are trained on the travel management processes, including how to handle deposits and reservations.
  
  By following these steps, you should be able to identify the cause of the FITP276 error and implement a solution to resolve it.