How To Fix FITP193 - Car rental reservation was unsuccessful

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 193

• Message text: Car rental reservation was unsuccessful

What causes this issue?

The car rental reservation could not be carried out because it was not
confirmed by the reservation system. It is possible that an attempt was
made to reserve a vehicle in requested status and this was rejected by
the reservation system or the car rental company.

How to fix this error?

Repeat the procedure with a different vehicle, or contact your travel
agency to obtain a reservation with the requested vehicle.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP193 - Car rental reservation was unsuccessful ?

  The SAP error message FITP193, which indicates that a car rental reservation was unsuccessful, can arise from various causes. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Availability Issues: The requested vehicle may not be available for the specified dates or times.
  Incorrect Data Entry: There may be errors in the data entered for the reservation, such as incorrect dates, times, or customer information.
  System Configuration: There may be issues with the configuration of the car rental module in SAP, such as missing settings or parameters.
  Business Rules: The reservation may violate certain business rules or constraints set within the SAP system.
  Integration Issues: If the car rental system is integrated with other systems (e.g., travel management), there may be issues with data transfer or synchronization.
  
  Solutions:
  
  Check Availability: Verify the availability of the vehicle for the requested dates and times. If the vehicle is not available, consider selecting a different vehicle or adjusting the reservation dates.
  Review Input Data: Double-check all the information entered during the reservation process for accuracy. Ensure that dates, times, and customer details are correct.
  Consult Configuration Settings: Work with your SAP administrator or consultant to review the configuration settings for the car rental module. Ensure that all necessary parameters are correctly set up.
  Review Business Rules: Check if there are any specific business rules that may be preventing the reservation from being processed. This may involve consulting with business stakeholders or reviewing documentation.
  Integration Check: If the car rental system is integrated with other systems, ensure that there are no issues with data transfer. Check for any error messages in the integration logs.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for the car rental module in SAP to understand the expected processes and configurations.
  User Training: Ensure that users are adequately trained on how to make reservations and understand the system's requirements and limitations.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the matter to your SAP support team or consult with SAP experts for further assistance.