How To Fix FITP167 - Error during creation of telephone information


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FITP -

  • Message number: 167

  • Message text: Error during creation of telephone information

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FITP167 - Error during creation of telephone information ?

    The SAP error message FITP167, which indicates "Error during creation of telephone information," typically occurs when there is an issue with the data being entered or processed in the system related to telephone information for a business partner or customer.

    Causes:

    1. Data Validation Issues: The telephone number format may not meet the required standards or validation rules set in the system.
    2. Missing Required Fields: Certain mandatory fields may not be filled out, leading to the error during the creation process.
    3. Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up for handling telephone information.
    4. Authorization Issues: The user may not have the necessary permissions to create or modify telephone information.
    5. Technical Issues: There could be underlying technical issues, such as database connectivity problems or system bugs.

    Solutions:

    1. Check Data Format: Ensure that the telephone number is entered in the correct format as required by the system. This may include checking for country codes, area codes, and the number of digits.
    2. Fill Required Fields: Verify that all mandatory fields are filled out correctly before attempting to create the telephone information.
    3. Review Configuration: Consult with your SAP administrator or technical team to review the configuration settings related to telephone information. Ensure that they are set up correctly.
    4. Check User Permissions: Confirm that the user has the necessary authorizations to create or modify telephone information in the system.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
    6. Debugging: If you have access to debugging tools, you can analyze the program or transaction that is generating the error to identify the root cause.

    Related Information:

    • Transaction Codes: The error may occur in various transaction codes related to business partner management, customer master data, or vendor master data.
    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
    • Documentation: Review SAP documentation related to telephone information management for any specific guidelines or requirements.

    By following these steps, you should be able to identify and resolve the FITP167 error in your SAP system.

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