How To Fix FITP116 - No hotels are available for this query

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 116

• Message text: No hotels are available for this query

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

The internal error code is &V1&&V2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP116 - No hotels are available for this query ?

  The SAP error message FITP116, which states "No hotels are available for this query," typically occurs in the context of SAP Travel Management when a user is trying to search for hotel accommodations but the system cannot find any available options based on the criteria provided.
  Causes:
  
  Search Criteria: The search parameters (such as location, dates, number of guests, etc.) may be too restrictive or incorrect, leading to no available hotels being found.
  Data Configuration: The hotel data in the SAP system may not be properly configured or updated, resulting in a lack of available options.
  Integration Issues: If the SAP system is integrated with external hotel booking systems, there may be connectivity issues or the external system may not have available hotels for the specified criteria.
  Availability: The hotels in the database may be fully booked for the specified dates or may not have availability for the requested number of guests.
  
  Solutions:
  
  Review Search Criteria: Check and modify the search parameters. Ensure that the location, dates, and number of guests are correct and not overly restrictive.
  Check Hotel Data: Verify that the hotel data in the SAP system is up-to-date and correctly configured. This may involve checking the master data for hotels and ensuring that they are active and available for booking.
  Test External Connections: If the system relies on external hotel booking services, ensure that the connection is functioning properly. This may involve checking network settings, API connections, or service availability.
  Try Different Dates or Locations: If possible, try searching for hotels with different dates or in nearby locations to see if any options are available.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP administrators to investigate further, especially if there are integration issues or data configuration problems.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to hotel availability errors. SAP frequently updates its knowledge base with solutions to common problems.
  User Documentation: Refer to the user documentation for SAP Travel Management for guidance on how to properly search for hotels and troubleshoot common issues.
  Training: Consider training sessions for users to familiarize them with the system and best practices for searching for accommodations.
  
  By following these steps, you should be able to identify the cause of the FITP116 error and implement a solution to resolve it.