How To Fix FITP114 - Error on GDS server; start the query again later

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 114

• Message text: Error on GDS server; start the query again later

What causes this issue?

A communication error occurred on the server of the reservation system
AMADEUS. The internal error code is &V1& &V2&.

System Response

The process is terminated.

How to fix this error?

Start the query again later. If the error message appears again, please
inform your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP114 - Error on GDS server; start the query again later ?

  The SAP error message FITP114, which indicates an error on the GDS (Global Distribution System) server, typically arises in the context of travel and transportation modules, particularly when interfacing with external systems for booking or reservation purposes. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  GDS Server Issues: The error often indicates that the GDS server is temporarily unavailable or experiencing issues. This could be due to maintenance, downtime, or network connectivity problems.
  Configuration Issues: Incorrect configuration settings in the SAP system or the GDS interface can lead to communication failures.
  Data Issues: There may be issues with the data being sent to or received from the GDS, such as invalid parameters or missing information.
  High Load: The GDS server may be under heavy load, causing it to reject new queries or requests.
  
  Solutions:
  
  Retry the Query: As the error message suggests, the simplest solution is to wait for a while and then retry the query. Temporary issues often resolve themselves.
  Check GDS Status: Verify the status of the GDS server. If possible, check with the GDS provider to see if there are any known outages or maintenance activities.
  Review Configuration: Ensure that the configuration settings in SAP for the GDS interface are correct. This includes checking connection parameters, authentication details, and any relevant settings in the SAP system.
  Monitor Network Connectivity: Ensure that there are no network issues between your SAP system and the GDS server. This may involve checking firewalls, VPNs, or other network components.
  Log Analysis: Review the application logs in SAP for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your GDS provider for assistance. They may have more insights into the problem and can provide specific troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide guidance on GDS integration issues.
  Documentation: Review the documentation for the specific GDS you are using, as it may contain troubleshooting tips or known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the FITP114 error.